Most people who say the wrong thing to a NICU mom are trying to love her. They reach for something hopeful, and it lands like a stone. If you are reading this, you are already doing better than most, because you stopped to think first. Here is a place to start. Start by saying congratulations She had a baby. In the fear and the monitors, people forget to celebrate that. Ask the baby's name. Ask to see a picture. Say the baby is beautiful. Many NICU moms never get the ordinary